Look at your resume or LinkedIn profile – how do you describe your work experience? Your achievements? The words you use reflect how you view yourself and therefore, how others perceive what you can do. The Pygmalion effect can apply to how you define yourself. Words define who you are – and who you can be This demonstrates how words have power, especially when they come from places of power. Heathfield, The Pygmalion Effect: The Power of the Supervisor’s Expectations The Pygmalion effect can also undermine staff performance when the subtle communication from the manager tells them the opposite. The Pygmalion effect enables staff to excel in response to the manager’s message that they are capable of success and expected to succeed. This is the Pygmalion Effect – the greater the expectation placed upon people, the better they perform. Sterling Livingston, Pygmalion in Management, Harvard Business Review If a manager is convinced that the people in her group are first-rate, they’ll reliably outperform a group whose manager believes the reverse-even if the innate talent of the two groups is similar. Self-fulfilling prophecies, it turns out, are just as prevalent in offices as they are in elementary school classrooms. Your word choice influences how you lead your team. There are other expressions that have multi-layered meanings that you may not always consider but they do impact your perception of how business gets done. If you hear this expression enough, you may subconsciously decide that responsibility is too risky and pass on being a leader. Most organizations encourage leadership, responsibility, and accountability, but this expression implies that grave consequences come with that. The expression implies that someone could be “choked” for a mistake. One expression I find troubling is “throat to choke,” or identifying a single entity to be responsible for a project. But the phrase sums up a marketer’s perception of content – thoughts are consumable, like food and information can be transformed into something ad-like. This phrase makes no sense outside of marketing – you can’t eat content. In marketing the latest buzzword is “snackable content,” or information that can quickly be read, understood and shared. But this jargon comes with some nuances that the members who use it don’t consciously realize exist.
Those who know what certain phrases mean form a “club,” where membership requires knowing the definitions.
If you describe people as untrustworthy, you will believe people are untrustworthy, and therefore be around people who are untrustworthy. Perceptions are reality, and generally this is true. It was a presentation by Ken Tabor about Lao Tzu and the Tao Te Ching. It was an informative night, but one presentation left a proufound impact. It was a lightening talk event – 20 slides presented in about 5 minutes.
WATCH YOUR THOUGHTS THEY BECOME WORDS FRANK OUTLAW PROFESSIONAL
Watch your character, for it becomes your destiny.Ī few weeks ago, I was at a user experience professional event in Dallas. Watch your habits, for they become character. Watch your actions, for they become habits. Watch your words, for they become actions. Watch your thoughts, for they become words. Mary takes it to a whole new level, and helps us understand the importance of our words. What if everything you said mattered? Would you speak differently? Most of us would.
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